Public Administration Answer Writing Practice 2018 - Week 11 - Question 6

90 Days Public Administration Answer Writing Practice Question 2 for 25-Jan-2019

Instructions for Writing Answer

1. Write your answers in the comment section.

2. Experts will provide their feedback in reply.

3. Model Answers will be uploaded on this page the next day.

4. Rectify your mistakes and progress further.

5. All the Best.

25-Jan-2019 - Question 2

"Digitalisation provides great impetus to E-governance." Discuss (2017)

For Question 1- Click Here

Model Answer

Answers should include the following :

Introduction- What is digitalisation, What is e-governance

Body -Linkage between digitalisation and e-governance. And few examples of digitalisation


Some few points for references

Digitalisation is the process of converting material or information into a digital form. E-governance comprises the use of information and communication, technologies to support public services, government administration, democratic processes and relationships among citizens, civil society, the private sector, and the state.

Governance also is used to denote ‘decline’ of the centralised state with more delegation and decentralisation of powers. The growth of computer technology, digital technologies, and telecommunications has drastically changed the way the state conducts its functions. when these technological changes are introduced in governance that it comes to mean Electronic governance or E-governance. The objective of e-governance is to ensure good governance. Good Governance is an approach to government that is committed to creating a system founded in justice and peace that protects individual’s human rights and civil liberties.  That the reason e-governance includes digitalisation i.e, replacing manual work with the computer (technology).

  • It includes simplification of rules and regulation
  • It includes ensuring transparency in the administrative system
  • It includes providing opportunities for people to participate in governance  
  • It includes making administrator accountable for their performance

The most important step in e-governance is digitalisation. Because of digitalisation scope of interaction between administrator and public. And the interaction between administrator and public is the root cause of the corruption in the administration.  if we make that interaction impersonal we can ensure better e-governance. Digitalisation will reduce the scope of corruption in the administration, and ensures the transparent and accountable governance. At the same Digitalisation reduces the discretionary power and increases the efficiency of the administration.

For eg:- allocation of natural resources (coal mines and others) through e-tenders, Subsidy transfer through Direct benefit transfer, Bhoomi project of computerising land revenue records in Karnataka, Online financial service, Online grievance redressal etc.

Digitalisation helps in achieving the target of the good governance and e-governance.

Note: There is no template for a correct UPSC answer, the model answer is only for your reference

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